57bet Privacy Policy

1 Scope & Applicability

57bet (https://57bet.bid) is a trusted online gaming platform in Bangladesh. We believe that protecting your personal information and privacy is a fundamental responsibility. This privacy policy clearly explains what data 57bet collects, how it is used, and what measures we take to keep your information safe.

This privacy policy applies to you whenever you use the 57bet website, mobile app, or any of our services. By registering or continuing to use the platform, you are considered to have agreed to this policy.

2 What information is collected

57bet collects your information in several ways. Below is a detailed breakdown of what types of data are collected and under what circumstances.

Personal Identification Information

• Full name and date of birth (for age verification)
• Mobile Number & Email Address
• Current and permanent address
• National ID or passport number (for KYC verification)

Financial information

• Mobile Banking, Nagad, or Rocket account number
• Bank account details (for withdrawals)
• Transaction History & Amounts

Technical Data

• IP address and device information
• Browser Type & Operating System
• Platform login times and session information
• Game play records and betting history

Automatically Collected Information

Certain information is collected automatically when you use the 57bet platform. This includes your browsing patterns, preferred games, click and scroll behavior, and your device's screen resolution. This data is used to improve the overall user experience.

3 Purpose of Data Use

57bet uses collected data solely for the specific purposes listed below. Your information is never used for any other purpose without your consent.

Your information also helps our customer support team resolve your issues quickly and maintain platform security. 57bet's privacy policy ensures there is a clear and legitimate reason behind every use of your data.

4 Data Sharing Policy

57bet does not generally share your personal information with third parties. However, limited sharing may occur in certain specific circumstances.

Circumstances Under Which Data May Be Shared

• Payment Processor: Relevant information may be shared to process transactions via Mobile Banking, Nagad, Rocket, or bank transfer.
• Legal obligations: Information may be disclosed pursuant to a court order or a lawful request from a government authority.
• Fraud Prevention: Relevant agencies may be provided with data to help detect fraudulent activity.
• Technology Service Provider: Cloud service providers used to operate the platform process limited data under contract.

What We Will Never Do

• Selling data to advertisers or marketing companies
• Using your data for any other purpose without your consent
• Sharing data with unrelated third parties

5 Cookies and tracking technologies

57bet uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

Cookie types

• Essential cookies: Essential for the platform's core functionality. Login and transactions are not possible without them.
• Functional cookies: Used to remember your preferences, such as language and game settings.
• Analytics Cookies: Used to understand which parts of the platform are most visited. This data is fully anonymized.
• Security Cookies: Used to prevent unauthorized access and fraud.

6 Data Retention Period

57bet does not retain your data longer than necessary. Different types of information are subject to different retention periods.

• Account information: Retained for up to 5 years after account closure for legal compliance purposes.
• Transaction Records: Retained for 5–7 years in accordance with financial regulatory requirements.
• KYC documents: Retained for up to 5 years after account closure.
• Game history: Indefinitely for active accounts; up to 2 years for closed accounts.
• Technical Logs: Retained for up to 1 year.

After the retention period, data is securely deleted or anonymized.

7 Your privacy rights

Under 57bet's privacy policy, you have several important rights over your own data. Contact our support team to exercise any of these rights.

• Right to Access Information: You have the right to request details on what information 57bet holds about you.
• Right to Rectification: If any of your stored information is incorrect, you can request that it be corrected.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You can request that we stop using your data for certain purposes.
• Data Portability: You may request an export of your data in a standard portable format.
• Right to object: You may object to the processing of your data for specific purposes.

8 Protection of Minors' Data

57bet strictly prohibits registration by anyone under the age of 18. We do not knowingly collect any information from minors.

If we have inadvertently collected information from a minor and you notify us, we will promptly delete that data and close the associated account. As a parent or guardian, please monitor your child's online activities.

9 Data Security Measures

57bet has implemented multiple layers of technical and organizational measures to protect your personal data. Our security infrastructure is built in accordance with international standards.

Technical Security

• All data transmissions are secured with 256-bit SSL/TLS encryption.
• Stored data is protected with AES-256 encryption.
• Two-factor authentication (2FA) is available for your account.
• Firewalls and intrusion detection systems are actively maintained.
• Regular security audits and penetration testing are conducted.

Organizational Security

• Only authorized personnel may access user data.
• Staff receive regular data protection training.
• Data access is logged and audited.
• Users are notified within 72 hours in the event of a data breach.

10 Changes to the Privacy Policy

57bet may update this privacy policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.

• For significant changes, registered users will be notified in advance by email or SMS.
• For minor changes, only the date on the page will be updated.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you object to any changes, you will have the option to close your account.

11 Contact & Complaints

For any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact our support team.

You can submit a complaint directly to our Data Protection Officer. We aim to respond within 15 business days of receiving your complaint.